Key Account Manager - Oncology - DACH - Hybrid (with some travel to the office when needed)

We are seeking an experienced Key Account Manager - Oncology to develop strategic relationships with healthcare professionals, NHS organisations and other key stakeholders across the oncology market. This role will drive account growth, support appropriate patient access, and deliver customer-focused solutions aligned with company objectives, regulatory requirements, and ethical standards. The successful candidate will be commercially minded, scientifically credible and experienced in managing complex healthcare accounts.

Key Account Manager - Oncology - Key responsibilities (account management & oncology engagement) Germany DACH — Hybrid, Full-time Position

• Develop and execute strategic account plans for priority oncology accounts, aligned with business objectives and customer needs.

• Build and maintain trusted relationships with oncologists, oncology nurses, pharmacists, procurement teams, medicines optimisation leads and other healthcare professionals.

• Engage with NHS trusts, integrated care systems and relevant healthcare organisations to understand local pathways, treatment priorities and access requirements.

• Deliver clear, balanced and compliant scientific and value-based information on oncology products, clinical evidence and relevant services.

• Identify opportunities to improve patient pathways, support the adoption of appropriate treatments, and contribute to better outcomes in collaboration with healthcare stakeholders.

• Lead account reviews, stakeholder mapping and customer planning activities, ensuring agreed actions are tracked and delivered.

• Collaborate with medical affairs, market access, marketing, sales, regulatory and customer service teams to provide a coordinated customer experience.

• Monitor market developments, competitor activity, treatment guidelines, commissioning changes and emerging oncology trends.

• Prepare accurate account forecasts, activity reports and performance updates for internal stakeholders and senior leadership.

• Operate in accordance with the ABPI Code of Practice, company policies, pharmacovigilance requirements and all applicable legal and regulatory standards.

Required skills and experience (oncology account management & stakeholder engagement)

• Proven experience as a Key Account Manager, Oncology Account Manager, Hospital Specialist or similar role within the pharmaceutical, biotechnology or healthcare industry.

• Experience working with oncology stakeholders and a strong understanding of German healthcare structures, treatment pathways and market access principles.

• Demonstrable ability to develop and implement strategic account plans and deliver measurable commercial or customer outcomes.

• Strong scientific and clinical communication skills, with the ability to interpret and communicate complex oncology evidence clearly and accurately.

• Experience engaging with multidisciplinary healthcare teams and influencing stakeholders through a consultative, customer-focused approach.

• Excellent relationship-building, negotiation, presentation and cross-functional collaboration skills.

• Strong analytical capability, including the use of account data, market intelligence and customer insights to inform business decisions.

• Proficient in Microsoft Office and customer relationship management systems; experience using digital engagement platforms advantageous.

• Full German driving licence and willingness to travel regularly within the assigned territory.

Qualifications and professional attributes (oncology knowledge & compliance)

• Degree in Life Sciences, Pharmacy, Nursing, Medicine or a related discipline; relevant commercial healthcare experience will also be considered.

• Knowledge of oncology, haematology-oncology or specialist medicines, including relevant clinical pathways and treatment decision-making processes.

• Commercially aware, customer-focused, and confident operating in a complex, changing healthcare environment.

• Highly organised with strong planning skills and the ability to prioritise multiple accounts, stakeholders and deadlines.

• Ethical, accountable and committed to compliant engagement with healthcare professionals and organisations.

• Self-motivated, resilient and adaptable, with a proactive approach to identifying and solving customer challenges.

• Committed to continuous learning and maintaining up-to-date knowledge of oncology science, healthcare policy and industry standards.

What we offer (benefits & career development)

• Competitive salary and performance-related bonus.

• Company pension scheme, private healthcare and life insurance.

• Generous holiday allowance and flexible working options.

• Professional development, scientific training and opportunities for career progression.

• An inclusive workplace culture that emphasises well-being and work-life balance.

How to apply (application process & equal opportunities)

Please submit your CV and a covering letter outlining your relevant oncology account management experience, customer achievements and knowledge of the NHS healthcare environment. We are an equal opportunities employer and welcome applications from candidates of all backgrounds. Only shortlisted applicants will be contacted.